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Privacy Policy

The CREIA Institute (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (creiainstitute.com) or use our professional networking and educational platform.

1. Information We Collect

  • Personal Identification Information: Name, email address, phone number, mailing address, and professional credentials when you create a member account, register for events, or subscribe to our newsletter.
  • Professional & Educational Data: Records of your Continuing Education Units (CEUs), course progress, quiz results, external certificates uploaded to your dashboard, and certification status.
  • Financial Data: Payment card details and billing addresses collected securely via our payment processors when you join as a paid member, purchase courses, or buy event tickets.
  • Usage & Interaction Data: Information on how you use our site, including log data, IP addresses, browser types, and interactions with deal-sharing networks and community forums.

2. How We Use Your Information

  • To provide, operate, and maintain our membership platform and course library.
  • To track your certification progress and notify you of upcoming CEU deadlines.
  • To facilitate networking opportunities within the Phoenix real estate investor community and nationwide chapters.
  • To process transactions and send related administrative communications.
  • To send promotional emails, newsletters, and updates (which you may opt out of at any time).

3. Data Sharing and Disclosure

We do not sell your personal data. We may share your information only in the following circumstances:

  • Service Providers: With third-party vendors who assist us in operating our website, processing payments, or delivering emails.
  • Member Directory: If you opt-in, certain professional details may be shared with other CREIA members to facilitate networking and deal sharing.
  • Legal Compliance: When required by law, subpoena, or other legal processes to protect our rights or the safety of our members.

4. Data Security

We implement industry-standard administrative, technical, and physical security measures to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

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